Privacy Policy

Last updated: 21st November 2020

Police Inspire respects your privacy. We provide an Online Study Platform to help you succeed with your police legal exams. Our privacy policy details the ways in which we deal with your personal data.

1. Who we are

Police Inspire is a trading name for Inspired Training Solutions Ltd, a registered company in England & Wales No. 12860636.

Registered Office: 12A Leicester Road, Blaby, Leicester, LE8 4GQ

Our website address is www.policeinspire.co.uk

2. What personal data we collect and why we collect it

Subscriptions

When a subscription to our platform is purchased, we collect your full name, address, e-mail address, account login-credentials and financial details. The information is used to provide access to the platform and enable us to enter into a contract to supply the service to you. We use the information to provide updates and personalised notifications regarding the platform.

You may also provide further information within a user profile, such as a photo or details of your police service. This data is visible to the study community and may also be used for analysis of the platform and subsequent improvement of it.

Contact Forms

When you contact us via our contact forms, we collect your full name, e-mail address and any data you supply to us within the form. This information is used to respond to your query.

Mailing Lists

When you join our mailing lists, we collect your e-mail address and study intentions. This information is used to provide targetted content to your e-mail.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics & Performance

We collect analytics data to help us understand how the platform is used and to critique our marketing strategy. We also collect data to analyse the performance of the study platform, to ensure we provide a consistently reliable service.

Cookies

We have a cookie policy that details the cookies that we store to enable our website to function, and the purpose behind those cookies.

3. Processing your data and who we share your data with

Processing your data

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

  • Your consent. You are able to remove your consent at any time. You can do this by contacting us.
  • We have a contractual obligation.

Subscriptions

Your personal and financial details are used by our payments provider, Stripe, to conduct fraud and identity checks and to process transactions for the study platform. Stripe have their own privacy policy, available here: https://stripe.com/en-gb/privacy

Your personal details are used by us to provide access to and personalisation of the Study Platform. Your details may also be used to analyse the use of the platform to improve it.

Profile information provided will be used to enhance your experience of our study community, and you have the option to customise the visibility of each field within the platform.

Subscription data may also be used to conduct analysis of sales patterns and to identify future marketing opportunities.

Mailing Lists

We utilise an external service to manage our mailing lists. Your e-mail address is shared with this provider to enable subscription to the mailing list. You can unsubscribe at any time.

4. How long we retain your data

We retain subscription data for as long as is necessary to provide the service that you have signed up for. On the conclusion of your subscription, we may retain data relating to your subscription to allow for analytics of our platform and to improve the service we offer our customers.

5. What rights you have over your data

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us via our contact page to make a request. If you are a subscriber, you may also request a copy of your personal data from within your Account.

6. How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us via our contact page. We’ll respond to you as soon as possible and work to resolve your complaint.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

Query a question

Police Inspire wishes to help you succeed by providing quality questions. Please help us to achieve this and let us know why you wish to query the question.